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Your Local Roto-Rooter Plumber in

Novato, CA

415-898-2700

Open 24/7,
7 Days a Week

Novato's Trusted Plumbing & Drain Company

Call for Service:
415-898-2700

Operated as an Independent Franchise - All available services, hours of operations, pricing structure, and guarantees may vary by location

Novato Plumbing & Drain Services

Since 1935, Roto-Rooter has built its reputation on showing up when homeowners need it most - day or night, every day of the year. That same national standard extends to Novato, where Roto-Rooter handles everything from stubborn drain blockages and leaking water lines to water softener installation and septic system service. Technicians are available 24/7, 365 days a year, and free estimates mean you know what you're facing before any work begins. Whether a slow drain is backing up into the tub or a water heater is running lukewarm, Roto-Rooter's diagnostic process gets to the source fast. Here's a closer look at the services available.

  • Availability: Roto-Rooter dispatches a technician 24/7, 365 days a year, for plumbing and drain emergencies in Novato, CA.
  • Transparency: Roto-Rooter provides free estimates so homeowners know what to expect before any work begins.

Contact Roto-Rooter at 415-898-2700 or schedule service online.

Our Services in Novato
Plumbing and Drains
As the largest plumbing and drain service company, we make thousands of repairs every day.
Emergency Plumber
Our plumbers are ready to go for emergencies

Emergency Plumber in Novato, CA

A burst pipe, a backed-up sewer line, or a water heater that stops working overnight cannot wait until Monday morning. Roto-Rooter dispatches technicians 24 hours a day, 7 days a week, 365 days a year - including holidays - so urgent plumbing problems get addressed before they cause serious damage to your home.

When you call 415-898-2700, a dispatcher logs your situation and routes a technician to your address. There are no after-hours surcharges, and estimates are always free. The technician arrives with diagnostic tools and the equipment needed to handle most emergency repairs on the first visit - pipe leaks, drain backups, water heater failures, and sewer line blockages among them.

Speed matters in a plumbing emergency. A small pipe leak left unattended can saturate wall cavities and subfloor materials within hours. A sewer backup that reaches a floor drain signals a main-line blockage that will worsen with each flush. Roto-Rooter's around-the-clock availability means you have a direct line to professional help the moment a problem surfaces - not the next business day.

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Customer Reviews in Novato

Rated 4.8 out of 25 reviews

The tech was professional and knowledgeable. Got a text when he was on his way. (He was within the block of time I was given). Took the time to not ... only explain to me what the problem was, but showed me also. It was a stressful job and he never got upset, kept a good attitude and kept working at the problem.

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Tim M.
Novato, CA

A competitor came first and gave me a ridiculous estimate for preventative maintenance. They didn't bring the correct snake length and tried to tell me I need $3k of work ... - which was not true. John was my Roto Rooter plumber, he was courteous and cleaned up. The work was less than the lowest bid from the competitor. I've used Roto rooter for about 10 years, both to solve problems and, as in this case, for preventative maintenance. I'd recommended without reservation

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melanie d.
Novato, CA

Yesterday we had a sewer backup next door on our rental property. It was Memorial Day and we were scheduled to go to a party we wanted to be ... on time for. We discovered the backup about 10 AM and panicked as our tenant also had guests in the house so a working toilet was a total necessity. We called Roto-Rooter and their service man was there and had the sewer cleared in an hour and a half, just before we left. We have always found the Roto-Rooter that services our area incredibly accommodating. I noticed when looking up the number that there are several sewer services with very similar names. By mistake, we called one of those numbers once and we'll never make that mistake again!. We got a total runaround, so from now on we are very careful to pick the number of the authentic Roto-Rooter company. We couldn't be more grateful to the nice guy that came to our rescue yesterday. Many thanks!

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Helene R.
Novato, CA

Please know what excellent service we had today, Wednesday, April 19, 2017. Steve arrived early and was through with the job within an hour. He not only cleaned ... out our main, but replaced a part in our toilet, but throughout his visit, he was friendly and helpful. Highly recommend Roto-Rooter. And, our appreciation goes out to Steve.

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Marilyn/Rich B.
Novato, CA

Just wanted to say how happy I was with my experience today with your company and John S. He was here on time, made quick work of the job, and ... didn't damage my plants outside or leave a mess in my kitchen, which has happened with another company. I really appreciate how he explained things about my faucet, and he was the one to ask if anyone in our household was a senior, which gave us a discount, that was really classy. Thanks again for the great service, won't say I look forward to seeing you again anytime soon, but if I should need help, I know who to call. Sincerely, Sandy

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Sandy h.
Novato, CA

Just wanted to say how happy I was with my experience today with your company and John S. He was here on time, made quick work of the job, and ... didn't damage my plants outside or leave a mess in my kitchen, which have happened with another company. I really appreciate how he explained things about my faucet, and he was the one to ask if anyone in our household was a senior, which gave us a discount, that was really classy. Thanks again for the great service, won't say I look forward to seeing you again anytime soon, but if I should need help, I'm glad your there. Sincerely, Sandy

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Sandy h.
Novato, CA

Jared was professional and friendly, only complaint is that he would not except the $20 off coupon stating it was not valid on Sunday. Would use again!

Jane M.
Novato, CA

Please reach out to me as soon as possible.

Tommy E.
Novato, CA

Maurizio got to work immediately, worked very hard and the experience couldn't have been better.

Elizabeth P.
Novato, CA

Service on Saturday was excellent.

Jeanne Z.
Novato, CA

I am very pleased with the service. Excellent service pumping a septic tank. The technician got here just as scheduled and did an very careful and thorough job, ... and was very nice. The only issue is that the technician could not issue a receipt from his tablet. He said one would be sent by email, but it has not been sent two days later. I called the office and they said one would be sent, but it hasn't been.

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LEE T.
Novato, CA

On May 29, 2024 I contacted RR to have a technician come to our residence to address a clogged kitchen drain. RR dispatched Jesse Fernandez who greeting with a ... smile and a bag full of tools and a powerful electric snake which under his skillful hands, he made that snake dissolve our blockage under an hour's time.

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Denis P.
Novato, CA

The service I received for water restoration from RotoRooter was efficient, courteous, thorough and fast. Once you have a problem like this, in an older home, you want to make ... sure a resolution is reached as quickly as possible. Rhonda Burton provided excellent follow through and support regarding a possible insurance claim and contacted me outside of business hours to communicate with me about her evaluation and recommendation. I appreciate not having to wait for answers and for her patience and kind attitude. I am satisfied with the service I received and would not hesitate to recommend Roto-Rooter for both plumbing and water restoration needs. My thanks to the whole team!

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Susan W.
Novato, CA

Jelani arrived and immediately began to evaluate the issue, first using a snake and then the camera. He was efficiently able to discern the problem area and make a ... remediation suggestion. This was done in a calm, professional manner, he is a credit to your organization!

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jerry bassler B.
Novato, CA

Back in early November, Tim came to clear the pipe from my washing machine. He was professional, friendly and did a wonderful job. I highly recommend him ... for any plumbing needs.

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Mary B.
Novato, CA

Today Nick came to take a look at my sewer pipe. He was professional, friendly, and explained very clearly what was going on in the pipes.

Mary B.
Novato, CA

Both Calvin and Tori were excellent in their courtesy, expertise, and friendliness.

Mary Louise C.
Novato, CA

I really appreciate the service I received last Wednesday. The problem was fixed and our sink is working great. You guys were a lifesaver. Keep up the good work and ... take care.

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Jonathan D.
Novato, CA

I wanted you to know how much we appreciated that you were able to schedule service this afternoon to our house for the clogged kitchen drain. It was so ... very wonderful to see your employee at the door and at the end of the hour all was repaired. And we are very happy customers! Thank you.

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Eileen H.
Novato, CA

tech Jose very professional I rate his work excellent!

LARRY R.
Novato, CA

Just wanted to say a big thank you to Richie and Nick. They're a credit to your service. Very helpful guys, and both went out of their way to help. ... Thank you! I also wrote a Yelp review here: https://www.yelp.com/biz/roto-rooter-san-rafael?hrid=0_jQdQVqVBmttXdZEaE8qA

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Peter H.
Novato, CA

Jimmy Klalpperich came out on Saturday to fix our clogged sewer line. He was truly amazing. I have never written to thank a repair person before. It was a very ... difficult job and he persisted until he solved the problem. We actually enjoyed the experience....imagine that! He is personable, smart, resourceful, and upbeat. What a pleasure. Thank you so much! You are so lucky to have him.

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Jill S.
Novato, CA

I'm a property Manager for an HOA in Mt. View. The tech communicated with me by cell phone (and pictures) the entire time he was on-site. Really helped ... me in explain to the Board what the issue is.

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Lisa M.
Novato, CA

Adam is a very valuable asset to your company. He has a great attitude and expert knowledge. Wareham is extremely satisfied and appreciative with the efforts of Roto Rooter

Tim O.
Novato, CA

The 2 Caucasian women at the front desk of the Novato office are so rude. They really need additional training to be kind to elderly people who are disabled. They ... don’t mind their job, rather interested in being the meter maid. If that’s their calling, they need to change careers. My parents are disable and borrowing the parking spot for a short time and they came out to personally harassed us. They even place a permanent sticker on the side of the driver’s window making it a driving hazard not to mention it’s vandalism. My dad had an appointment and he could hardly breathe, coming to the same building for an acupuncture appt. There wasn’t any street parking and there was only one spot left. They could say it nicely or give me a flyer. No, they showed their ugly sides and inconsideration for the elderly and disable not just once, but twice now. The manager needs to know this happened 10/16 in the afternoon. Similar event happened a month before that w the same woman. They need additional customer service training or a change in career. They have no business in customer service. I can’t believe the manager is condoning this kind of behavior. I would never give my business to these kinds of people.

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Mia L.
Novato, CA
1 of 9

Plumbing problems rarely announce themselves at a convenient time. Slow drains, sudden pressure drops, water heaters that run lukewarm, and fixtures that drip around the clock are among the most common calls Roto-Rooter receives. Each symptom points to a specific mechanical failure - and identifying the right cause before starting a repair saves time and avoids repeat service calls.

Drain Clogs and Sewer Line Backups

Kitchen drains clog from the gradual layering of cooking grease that cools and solidifies on the pipe wall. Bathroom drains fail when hair binds with soap scum just past the P-trap. Both are mechanical problems with mechanical solutions - augering or hydro jetting clears the obstruction and restores full flow. A more serious situation arises when multiple fixtures back up simultaneously. When toilets back up while the shower runs, the blockage is almost always in the main sewer line, not the individual fixture. Roto-Rooter technicians use a sewer camera to locate the exact point of obstruction before clearing it.

Water Heater Failures

Sediment buildup on the tank bottom causes rumbling noises and reduces heating efficiency over time. A water heater that produces lukewarm water, makes popping sounds, or shows rust-colored output needs a professional inspection of the anode rod, thermostat, heating element, and pressure relief valve. In some cases a flush and component replacement restores full function. In others, the tank has corroded past the point of repair.

Leak Detection

A failed ice maker line can leak slowly behind the refrigerator for weeks before it shows. Pipe connections at fixture supply valves, under-slab sections, and inside wall cavities are common sites for slow leaks that only become visible after significant moisture damage has occurred. Roto-Rooter technicians locate hidden leaks with moisture meters and visual inspection, tracing the source before opening walls unnecessarily.

Pipe material is a root cause behind many recurring plumbing problems. Galvanized steel pipes corrode from the inside and restrict water flow as they age, producing discolored water and chronically low pressure at fixtures. A pressure reducing valve regulates incoming municipal pressure to a safe household range - when it fails, pressure spikes can stress every fixture and appliance connection in the home. Roto-Rooter technicians assess pipe condition and recommend targeted repairs or a full repipe to PEX or copper when the existing material has deteriorated beyond patching.

Water Softener and Scale Issues

Hard water deposits scale on water heater elements and reduces their heating efficiency over time. A water softener swaps hardness minerals for sodium through an ion exchange resin bed, and a softener regenerates its resin by flushing accumulated hardness minerals with a brine solution. Proper softener sizing matters - softener capacity is matched to the household's daily water use to ensure the resin bed regenerates on the right schedule without wasting salt or water.

Septic System Problems

Homes on septic systems face a distinct set of plumbing concerns. Septic tanks need pumping every 3-5 years to remove the sludge and scum layers before they reach the outlet pipe and migrate to the drainfield. A drainfield fails when solids from an unpumped tank reach the distribution pipes and clog the soil pores - a repair far more costly than routine pumping. A septic backup from a full tank affects all fixtures at once, while a line clog usually affects only one, which helps a technician quickly identify where the problem originates. Call 415-898-2700 to schedule a diagnostic visit.

Serving the entire San Rafael metro area, Including:

Counties in the Novato Area

Marin
Roto-Rooter is proud to provide expert Plumbing and drain cleaning services to the Novato area.
Independent Franchise Don Calegari
Location:885 Olive Drive, Suite D
Novato, CA 94945
Phone Number:415-898-2700

Roto-Rooter has been in business since 1935. In that time, the company built a national dispatch network, standardized its diagnostic process across every market it serves, and trained technicians to follow a consistent protocol - from the first call to the completed repair. That consistency is the core of what Novato homeowners get when they call.

Every service call follows the same structure: a technician arrives, assesses the problem using the same diagnostic tools and methods used in every other Roto-Rooter market, explains the findings before any work begins, and provides a free estimate. There are no surprise charges for evening or weekend dispatch - Roto-Rooter's 24/7 availability applies at the same standard regardless of the time or day.

Authorized Services Available

  • Plumbing - leak detection and repair, water heater service, pipe repair and replacement, fixture installation, pressure diagnosis
  • Drain Cleaning - mechanical augering, hydro jetting, camera inspection, main line backups, kitchen and bathroom clogs, tree root intrusion
  • Water Softener - ion exchange system installation, sizing for household demand, regeneration cycle setup
  • Septic - tank pumping, drainfield assessment, backup diagnosis and line clearing

Uniformed technicians arrive in marked vehicles with the equipment to handle the most common plumbing failures on a single visit. The national brand standard means the same level of service applies whether a homeowner has used Roto-Rooter before or is calling for the first time.

Plumbing problems do not follow a schedule. A sewer line backs up on a Sunday evening. A water heater fails the morning of a holiday. A pipe joint starts weeping behind a wall with no warning. Roto-Rooter's 24/7 dispatch exists specifically for those moments - so a trained technician can be on the way without waiting for regular business hours.

Free estimates mean you know what the repair involves before committing. Consistent national processes mean the diagnostic approach is the same regardless of when you call or what the problem turns out to be.

Reach Roto-Rooter at 415-898-2700 to schedule plumbing, drain cleaning, water softener, or septic service in Novato, CA. Technicians are available around the clock, every day of the year.