Plumber in Wentzville, MO

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"Justin" was able to come out this evening at 7 pm, whereas others we called could not come until tomorrow. Justin came on time and immediately knew what needed ... to be done. He had a camera, phone, long snake and demonstrated competence as he located and cleared the clog. He was polite, serious, and focused on his work. He resolved our problem and reconnected our pipes in about an hour. We were so pleased with him, we shared a slice of pizza with him. I would recommend Justin to others.

Thank you for a quick response time. An hour at most when I called to make an appointment and before your technician arrived. Sean did a great job ... with cleaning out the main sewer line and had us up and flushing again. Will call for Sean again if any problems come up in th future. Thank you

Bob was my tech. He was friendly, courteous, and helpful. I would recommend him and your company to all who needs help. Thank you

I’m curious to know where you stand on this.

Technician Austin was very professional and very knowledgeable. Excellent customer service. Thank you so much!!!!

Jared was the service tech who arrived at my home to snake a floor drain. He fixed the problem quickly, and cleaned the mess a snake leaves behind.

I Rene was very satisfied with the service I received from Roto Rooter he was right on time in removing the water from my basement would refer them to all ... family and friends

Brian, your technician was professional. He came assessed the issues and move forward, completing the work. In a timely manner.. I would recommend Brian and Roto Rooter to family and ... friends.

I think there's so much more we could explore here.

My technicians Reggie and Arnez was a true set of angels sent to me today. I called RotoRooter this morning and they got these gentlemen out to me within an ... hour. These guys were so nice and professional and they got the job done of cleaning out my main line. Very cautious of my furniture in the kitchen and basement, cleaned up after themselves and everything. This was a very pleasant experience better than I could ever imagined.

My underground drains, connected to my downspouts, have been clogged or covered and I was struggling to find good help. Roto-Rooter is expensive, but Tim was so worth it! He ... was quick, effective, and so helpful! I highly recommend Tim to anyone! Thanks!

Brenden did awesome job on installing Sump Pump & Thermo Expansion tank.

One man came to assess water damage and then Andy, the technician, arrived to fix the actual problem. They both were professional and arrived earlier than I expected. ... I was able to use my coupon. They took very little time. I was and am pleased with the work they did.

Tyler and Austin were both professional and on- time. They were both knowledgeable and informative with each step of the way... I feel confident in their service and am grateful ... for a job well- done

My experience with my service today was exceptional. Michael (0325) was thorough and honest. He took extra care to make sure he cleared the clog in a safe manner and ... not accidentally cause any extra damage. I had an additional project that I just hadn’t gotten to yet, he offered to take care of and when I declined he offered some tips and advice knowing I could it myself. I appreciate when someone from a large company doesn’t try to sell me every service they have. He also was kind courteous and conversational. I hope that this message gets communicated to him and he gets some recognition for being a great plumber.

We discoverd a sewer back up at 3 in the morning. We called then and the technician was at the door by 730 that morning. His name was ... Tim and was superb. He explained everything very nicely and took care to protect our home and belongings while doing a difficult and messy job. He was later joined by Austin who was also very nice and informative. Both techs were great and very helpful. We were also joined by Megan who came out as a courtesy to assess the damage from the backup and gave us great insights into what needed and could be done to mitigate the problems we now faced. Overall we were very pleased with the service and promptness of Roto-Rooter. We would highly recommend them if you ever find yourself in a bad sewer situation.

We had a sewer pipe clogged with roots causing water to back up in the house. I scheduled an appointment online for Monday. I received a call telling me that ... they come out on the weekend at no extra charge. I had my appointment moved up to Sunday morning. Hasan arrived on time. He was pleasant and informative. He completed the job on time and made sure that the problem had been corrected before he left.

I needed a plumber quickly as I only have 1 bathroom. A technician, Lakisha was sent to me and let me just say it was so nice for it to ... be a woman to come help me, first time ever. She was so friendly and had me fixed up in a few minutes. I told her I would request her if I needed any other plumbing done.

Alcee, what a pleasant young man. He Looked over problem gave me an estimate and when I said yes got right to it. We completely satisfied by his professionalism, friendliness ... and service he provided. Clean up was great, we will call and ask for him with our next plumbing need.

I can not say enough thank-you's to technician "Alcee," Badge #5635, for getting to the root of the long-time problem: chiseling off the rock-like concrete that was literally "attached"to the ... bottom of the p-trap in the basement's floor drain, that connected to the washing machine

This Friday evening,, around 5pm, our basement drain unexpectedly flooded a lot of water in our basement while my husband was showering upstairs. What a mess. We called Roto-Rooter ... and unlike most other similar companies they were quick to send someone. How relieved we were. Second great thing, they dispatched Brian W to fix our problem quickly. He is the epitome of a great representative of your company. Quick, neat, friendly, efficient and explained everything clearly before, during and after and how we could handle our drains better with your enzyme cleaner. Will do!

This Friday evening,, around 5pm, our basement drain unexpectedly flooded a lot of water in our basement while my husband was showering upstairs. What a mess. We called Roto-Rooter ... and unlike most other similar companies they were quick to send someone. How relieved we were. Second great thing, they dispatched Brian W to fix our problem quickly. He is the epitome of a great representative of your company. Quick, neat, friendly, efficient and explained everything clearly before, during and after and how we could handle our drains better with your enzyme cleaner. Will do!

Your associate Connor arrived on time and provided excellent service. Very friendly and professional. I would recommend him to anyone needing service.

Morris H came out and cleaned my main line with no hiccups what so ever he completely knocked it out of the park and was very personable I would recommend ... him to anyone

Brenden was courteous, respectful, timely, and competent. Very professional!

Service was prompt and professional. Drains were cleaned quickly with no mess.