Tacoma's Trusted Plumbing, Drain & Water Cleanup Company

The customer service was wonderful. I felt that my issue was given great consideration wherein other companies acted like my problem was not important and tried to schedule me ... a week out. I felt that my satisfaction was important to the technician and company. If I have other issues in the future, I will definitely be calling them again. Thank you!

Awesome job today and I know we can always rely on your company.

Mike, Miles, and Paul did a super job. It was a difficult job replacing all the galvanized piping and correcting the sewer lines. Great job. I would recommend these guys ... for any plumbing work needed.

Very thorough. Excellent explanations. As a new home resident we wish to fix issues before they arise and compound. Technician very personable and extraordinary information and data ... base. Able to troubleshoot, diagnose, recommend, and repair damage. Highly recommend.

Phil was phenomenal ! So helpful and patient with us and our situation. It being a holiday we thought we would not get anyone out today and he was beyond ... helpful and so kind and did the work and was clean and respectful of our home. Felt like family was doing the work not just a hired tech. So great will be using this company again for sure!

They came within an hour for an emergency toilet issue on a Sunday and the total bill wound up being less than other companies quoted just for a weekend service ... fee .

Thank you. I was at wits end trying to do it myself. Had to get you all.

Thank you for a timely and excellent job. Thama Northrop PS: I do dislike the necessity to enter info that you have on file in order to tell you how good you ... are.

Very quick to respond and to solve our problem. Plumber made a Recommendation to consider additional services that might need to be looked into.

Excellent plumbing service and on time arrival.

Your guy came in and was here for 20 minutes and my sink was fixed. Thank you thank you

Experience was nice. They took a while for them to show up but once they did Phil did a great job. Fast and efficient. Thanks

Cliff did a great job! He explained exactly what he was doing and what the outcome was, he also gave us options moving forward to fix our drain issue long-term. ... We hope to work with him again in the future.

Steve was amazing! We had yet another leak, and felt like this would never end. Steve was called on emergency and came to the rescue! He was very professional, respectful, ... fast, and extremely knowledgeable! He fixed the leak and helped us feel at ease! You guys are great! Thank you!

After failing to replace the flusher handle on our toilet, I called Rick who solved the problem quickly and successfully. He also tested the temperature of the hot water, ... which I had felt was on the tepid side, and explained that water heaters had the temperature set in the factory, a way of preventing scalding. I am content with the work and the information.

Late arriving but outstanding service!

John came back again and found a different problem. He was fast and courteous.

Mike and Zack were excellent! They helped make our huge problems seem very small. We had quite the water leak and had severe water damage in our downstairs basement. ... It all had to be ripped out, dried, and now has to be reconstructed. But these guys have made all of this seem very manageable. They come in with respect, they do their job, and they answer all of our questions. They were very professional in removing the damaged material, and even removed personal property that had been damaged for us for free. We cannot thank them enough for all of their generosity and hard work. I will definitely recommend Roto Rooter for anyone out there! Especially my neighbors and family! From Efran, who helped remove our clog and was so helpful and nice, to Shannon the project coordinator who took care of the damage and job that had to be done, to these amazing guys, we are very satisfied with this company and will go to no one else from here on out. Thank you again!

Wonderful service. Professional, complete, fair, work. Problem diagnosed and fixed promptly.

I made a stupid mistake this morning by putting something in my disposal that caused my sink to clog up. I called Roto-Rooter up and Jamie, #6862 was at ... my home within 2 hours. He cleaned out everything in a short period of time and I was up and running almost immediately after his arrival. I highly recommend the company. Everyone was very professional and I will use them again if needed.

Very nice service !!

Aaron arrived promptly and efficiently restored our sewer drainage. Courteous, professional.

Great service -their office kept me informed of my place in line and a 30 minute heads up before my plumber arrived so I was able to go work - ... Chad my plumber arrived exactly on time . He was curtious and professional - quickly identifying and fixing my plumbing problem Thank you!

We received prompt service on a Saturday. Our downstairs bathroom was full of water backing up from our shower. Phil was our service person and we could not ... have been happier with how he handled everything. He took time to explain everything including our options and gave us the best deal possible. He was considerate of our home and very courteous to us. Would definitely recommend!!

Same day service to open a side sewer. Brett was great. Was quick! Checked out and solved the problem in one hour. Also provided an estimate for repairs needed for ... long-term prevention. We are all smiles.

Gerald came and was incredibally polite and friendly. He even came and helped me sign papers and work out payment late in the day after he was already ending his ... shift. He also rushed to get the work done which was nice as I couldn't use my shower or dishwasher or washing machine. He gave me a clear bid and the charges even ended up being less since they found that the problem wasn't as bad as they thought it would be.

Excellent response. Our service rep was on time, personable and fixed our issue quickly. My wife and I were so impressed with Jamie. He snaked and cleared our drain ... for our airconditioner condesation line. We had a small flooding in our finished basement. He told us what do for maintenace every 6 months to prevent the issue from happening again- great guy