Madison Plumbers Near You

I was so impressed with the efficiency, competence and affordability of Roto-Rooter service. Our basement floor drain overflowed and Aaron not only diagnosed and fixed the problem, but showed me ... exactly what he did and what I could try on my own if this happened again down the road. A really friendly, easygoing, and professional experience. Highly recommended!

I rarely write reviews but I was really impressed with Ryan's professionalism and friendliness. As a female homeowner, I really appreciated that he explained to me what he would be ... doing and how the plumbing worked in my basement. He also explained to me the different types of pipes and how he would determine what was causing the backup. He was very thorough and made sure everything was draining properly before he left. I think he went above and beyond what I expected and for that I had a great experience and am very thankful I went with Roto Rooter for a weekend basement emergency!

My sewer line backed up due to tree roots this past Sunday 6/10/18. I called the Service Line Warranty folks and was told that Madison service shops did not open ... until 8 or 9 am on weekend mornings. They also said that they'd expedite my request, so I expected to hear from someone by 9 or 10:00 am at the latest. No one called, so I called Service Line Warranty around 11:30 am. They said that they had contacted Roto Rooter here in Madison and that they had accepted the call. I asked when they had done this and they told me 10:45 am their time (9:45 am here). So why the wait beyond the time they told me shops here in Madison open? What does expedited service mean? A little before noon I got a call from the local Roto Rooter service person. He said that he was the only person working for the entire Madison area and was backed up. He arrived a little after 2:00 pm and by 3:00 pm my sewer was unplugged. His name is Ryan and he apologized for the delay. He was very friendly, worked hard, and was efficient. I rate him at 5 stars but give the Service Line Folks zero stars for their handling of my call. I felt misled for having waited all morning for a contact of some sort, and then for half the afternoon. I've provided this detail because of the many Madison residents forced to subscribe to this Service Line Warranty arrangement. Hopefully, they handle their calls better during weekdays. Again, 5 stars for Ryan at Roto Rooter and zero for Service Line Warranty.

Can't thank you enough! Ryan arrived at our home to address our plumbing problem at 9pm. He was very knowledgeable, efficient and friendly! He really saved the day! Job well ... done!

Dan and Cotton came to my home. They were both really kind and did a nice job of explaining to me what was going on with my pipes. I practice ... Covid safety in my home and they were both very accommodating about wearing masks. They got everything fixed right up faster than I expected. I am very happy with the service I received and will recommend Roto Rooter as the needs arise with my family, friends, and neighbors.

I just wanted to say thank you so much to everyone that was able to have roto-rooter come to my location so quickly. I do not remember the service ... technician's name but he did a great job. I called at 5pm at night and they were able to come when we opened next morning at 8am.

They were so wonderful and helped me so much. I just have a question about the pink things in the cover of my drain. Please let me know about that.

Ryan was wonderful to work with. Thank you so much!!

2nd try. Just wanted to send a note to say Thank You! We are so grateful you fit us into your very busy schedule today. You have a great ... crew, from dispatch/reception to the service technician. Jay did very nice work.

Just wanted to say Thank You! We super appreciated all your efforts to fit us into a very busy schedule. All points of contact from the conversation with ... dispatch to the service call with Jay was great.

Just wanted to say Thank You! We super appreciated all your efforts to fit us into a very busy schedule. All points of contact from the conversation with ... dispatch to the service call with Jay was great.

BRETT - he was so courteous, respectful, efficient. Thank you SO much for having him as a Roto Rooter serviceperson.

You were able to squeeze us in at last notice. Brett was efficient and explained everything - nicest guy, great personality. Gave us some tips on how to ... protect the pipes from build up.