Plumber in Jacksonville, NC

Richard Layton was extremely helpful and continued to work the problem until it was resolved. i was very please with the service he provided.

Great service and quality products were provided!! The first service visit didn't quite get the job done but they were quick to send out a second service technician to ... re-evaluate and correct the issue. Outstanding customer service and quick too!!

The serviceman called prior to the appointment time and was on time. He was very courteous and knowledgeable. He was willing to go beyond to make sure that ... we were satisfied and our problem with our septic tank was solved.

Justin was extremely courteous and professional. He took time to explain what had caused the problem and how I could prevent a reoccurrence. He was obviously concerned about ... leaving everything neat and clean. I will definitely recommend Roto-Rooter to my friends and family.

Your Tecnician was polite and went right to the source of the problem. This is the second time I have had him for my plumbing problem and would strongly ... recommened him.

Well i wasnt home and when u came home the bathroom was in working order again

Justin Camacho was the plumber who fulfilled my work order. He was extremely professional and knowledgeable. Answered all my questions and then some. Had no problem stopping what he was ... doing to explain the process of what he is doing. Gave me some great advice on things I could possibly get done in the future. Overall 5 star service will be using again with any plumbing issues.

. Extremely polite on phone. Quick response having repairman Come to house for assessment. And knew immediately what the fix was.

Excellent work very quick turnaround and extremely professional.

Service was Awesome will use again in the future the Plumber was top notch!!!!!!

After 18-Years here in Hubert North Carolina finally found a Reliable Plumber who did Great Work and feeling really great to have them only a Phone Call Away!!!! Al the ... Plumber was outstanding and I felt so much Better knowing I can call on Him for other Problems that Arise><>

Richard Layton, Field Supervisor came to my house this past Sunday and fixed my drain back up problem. I had a previous plumber here from my home warranty company who ... couldn't and didn't fix my problem. But Richard did. He went above and beyond the call of duty. He used 2 snakes, then his vacuum cleaner and pulled out some lent and kids pokemon dominos - 2 at 1st. Not satisfied with the sound of the water going down, he used his snake again and vacuum cleaner again and pulled out another domino. Even though I had to pay much higher for the problem to be fixed, I don't mind since it was fixed and he made sure that it was fixed. Some people would have quit once the water started to go down the 1st time. I was so happy with his work and professionalism that I even gave him a very generous tip, which at 1st he turned down but I guess you can say that I compelled him to. Thanks again Richard and Roto Rooter for having this type of professional.

When I called, the customer service representative was immensely helpful and understanding. They addressed my issues with professionalism. Being that my issue occurred over the weekend, the technician ... that arrived to repair my water line was greatly informative. We had a water line break at the same area and we had a friend refer us to another private plumber, the technician stated that the issue was fixed but only with a “band-aid” type repair. He stated it should have been done better. The technician then stated what I needed and when parts were available, he can and successfully and efficiently repaired the broken line with the PROPER materials. I have no worries that this will not break or crack in the long future. Thanks Roto-rooter!

When I called, the customer service representative was immensely helpful and understanding. They addressed my issues with professionalism. Being that my issue occurred over the weekend, the technician ... that arrived to repair my water line was greatly informative. We had a water line break at the same area and we had a friend refer us to another private plumber, the technician stated that the issue was fixed but only with a “band-aid” type repair. He stated it should have been done better. The technician then stated what I needed and when parts were available, he can and successfully and efficiently repaired the broken line with the PROPER materials. I have no worries that this will not break or crack in the long future. Thanks Roto-rooter!

Had a broken hot water feed line to the washing machine behind the drywall. Kenneth the technician was on site within 2 hours and quickly fixed the problem. This is ... my first time dealing with Roto-Rooter. I could not be happier with the affordable result provided by this very professional technician and company.

Ken did great work I was very please...

already written review on google

Rick /Will was just wonderful, very customer service oriented and knowledgeable. They gave useful advise and instructions, showed me the problem and made me feel as if we had ... known each other for years. They are a great asset to the Roto - Rooter family.

Thank you for taking such good care of us. We had a pipe leak and the tech. who came out was very knowledgeable and thorough in finding and fixing ... this leak.

I would like to thank RR J’ville for the prompt, professional response to our emergency plumbing problem. Your tech, Mr Justin Camacho, quickly identified and resolved our pump problems. ... A very competent and well-spoken young man. As the Junior Warden at St Anne’s I’ve met lots of contractors and vendors in support of our Church and Parish Day School but Justin is an impressive tech. Thank you for being there for us. Glen K.

I felt so bad for the young man when he had to go on the roof in the rain to clear the drain, but I am so grateful it ... was done so quickly. He was very polite and explained what he had to do and why. Thank you.

Kitchen sink was clogged. They came out very promptly and problem resolved.

My issue was the hot water heater. Kenneth performed the service call. He was extremely professional, knowledgeable and a great example of your company. He explained every ... step of the work in detail and with great patience, answered all my questions. Very well done, I would recommend you for sure! Kenneth is outstanding, hang on to him!

We had a blocked sink.... The service rep was very professional and I was so thankful that his service call was so prompt. Work was accomplished and he was ... done in over an hour. Recommend them highly for all your drainage and plumbing problems....

Had to call a plumber from Jacksonville, NC to unclog my laundry line. Jeff from roto-rooter, showed up, snaked the vent, triple checked the line to make sure it was ... draining. Good to go, thanks.

Andrew was very knowledgeable. He ran into many problems but was determined to finish the job. His attention to detail was second to none. I am truly satisfied and ... happy i chose roto-rooter.

On February 12th, our home experienced a water leak due to a malfunctioning washer. I promptly searched for a water restoration company, and Roto-Rooter appeared at the top of the ... search results. Their receptionist promptly answered my call, inquiring about the situation to gauge the severity. She assured me that assistance would arrive within 20 minutes. True to her word, Mr. Scott, a delightful professional, arrived promptly, greeting us with a smile and words of reassurance. Before entering, he respectfully donned shoe covers, signaling his respect for our home. Mr. Scott conducted a thorough inspection, tracing the water's path and documenting moisture levels and the affected areas with detailed photographs, providing a comprehensive assessment from the outset. He informed us that his team would return the next morning for an extensive evaluation and to plan further action. The following day, the team, led by project manager Mr. Brian and his associate Mr. Darius, arrived prepared and eager to address the issue. Demonstrating efficiency and expertise, they meticulously documented their findings and walked me through the damage before commencing the cleanup process. Their approach was considerate, especially towards our three young children, ensuring minimal disruption. They efficiently set up drying barriers, allowing us access to our home within four days. Throughout the process, they maintained excellent communication, scheduling visits at convenient times and swiftly concluding their work once the area was dry. I am thoroughly impressed by their professionalism, dedication, and meticulous attention to detail. Roto-Rooter has earned my highest praise for their exceptional service in a challenging time.