Austin's Plumbing, Drain and Water Cleanup Experts

Came fast handle situation explain why was found and how to take care of job

Fast,professional service. Satisfied

Mr. Rivera was very professional and friendly. He did his work expediently and fixed my plumbing problem. This was the second time I have used ... Royo-Rooter. Both times were very positive experiences. I will call them again when needed.

Have used rotor rooter twice now to unclog sewer line from roots with in a 2.5 year time period... Oscar the technician that came out both times , Is a good ... guy and good worker...thx oscar

Great job, quick, thorough. My sink drains now and so does my dishwasher!

We called Rotorooter after our home warranty company gave us the run around and a service date of a week out. You came out on the same day as ... when we called and your service was professional and perfect.

From dispatch to Isaak to Adam to Will to the others who came out we received wonderful service. Will definitly recommend.

Such quick service on Labor Day!! Wow. Thanks, Roto-Rooter

Thank you Alex was very professional.

We had a broken toilet on Labor Day weekend. It was easy to make an appointment and there were no uncharges for the weekend call. Although there was ... not a plumber available in my original requested time frame, everyone on the phone was very kind and helpful. The plumber, John Daniele was great. Explained everything, gave us several options and did a great job. He was very helpful.

The tech was amazing. Polite, professional and efficient.

We had just moved into a new home and had our main sewer line clog at 10:00pm. With a house full of people and sewer water leaking on the floor, ... we tried calling the emergency number for our builders plumber but noone answered. We called Roto-Rooter and you had someone here within 1 hour and the problem was resolved within 30 minutes. Our new address was not on any maps or GPS and the technician was very patient on the phone as I gave him directions. Our technician, Eli, was very polite and friendly. He explained the situation and promptly unclogged our main drain. He also gave some advice on what to keep an eye out for in the future. He is a great asset to your company. Overall I would highly recommend Roto-Rooter and wont hesitate to call you again if the need arises. Thanks for the great service.

We thank the workers for being so efficient.

Christine Chambers was very personable, and I appreciate her tracking down the problem with my septic pump and correcting it without having to replace the pump.

Peter was great. I particularly appreciated that he didn't pretend to know everything, but instead acknowledged when he was faced with a new situation and then he figured it ... out.

Your plumber arrived when indicated and completed the jobs needed promptly. He was a very pleasant and friendly young man. I previously used a different plumbing ... company because of the service I received from the same plumber time and again. I was looking for another company that I felt was reliable and had competent staff. I found that company. Thank you for having a great young man (Mr. Rivera -1390) who knows his profession.

Service was prompt and very thorough. I was provided helpful tips on how to keep drain clear.

Very professional, courteous, & fast. Thanks.

I was reluctant to call another plumbing company because I called 3 of them in a month and still I have no solution to my problem at home. The gentleman from ... Roto-Rooter came took the time to examine the area, heard all what I have to said about the issue. After he finished doing his work he explained to me what need to be next. He took the time, for us to understand, the damaged we have in place. I really recommend Roto Rooter, the service I received was beyond expectation.

The technician was very knowledgeable and helpful. He got the job done quickly and gave me some helpful hints on preventing the problem from happening again.

Excellent service. Thank you so much!

Justin Weeks came out and took care of me. He gave me plenty of options AND advice as to what I needed to take care of now and future planning. ... While I was happy with how he treated me and the finished job.... I had called in the day before, prior to 7am and was told that someone would be out between 12-4. I was called at 3:15pm and was told that they were running late and I told them I still wanted someone to come out. Around 6:30 I called back and was told they would be out, still late. At 8pm I received a call that it would have to be the next day. I get that stuff happens - but I missed a half day of work to be home for repairs.

Mario did a great job!

I had my water heater go out one morning and Roto-Rooter was able to come out the same day for repair(s). The technician, Lenny, was amazing! He was ... on-time, courteous, articulate, and very knowledgeable. The parts that were needed were located +20 miles away from my home and Lenny gladly offered to go pick-up the parts...during rush hour! I doubt many people would have been thrilled to do something like that at that particular hour, but Lenny didn't seem to mind it and was more than willing to do it. Now, everything is up and running smoothly. All-in-all, my experience with RR was spectacular! I hope I won't need to call them again, but if any plumbing issues arise in the future, I definitely won't hesitate to call them again.

Top rate service. Plumber was professional & was very well qualified.

Both Oscar and Ben were professional and friendly. I really appreciated the customer service, timely response, and knowledge.

Patrick did a great job repairing my toilets and sinks. I asked him to get me a new faucet and had only a vague idea of what I wanted. ... He made a great decision, and I'm so happy with it. He is extremely courteous and treated me, my 2 dogs, and my home very respectfully. I would definitely recommend him to my friends!!!!!